To make our clients' projects a reality
We group together all retail banking businesses of Société Générale for individuals, self-employed professionals and small and medium-sized businesses. In 2007 we recruited 2,100 people on permanent contracts.
Our branch network is our prime asset
Current accounts, property loans and consumer credit, savings and investments, insurance and personal protection: we offer a wide range of banking products and services to some eight million individuals and several hundred thousand businesses and self-employed professionals in France. Our growth is based on a network of more than 2,200 branches, backed up by multimedia Customer Relations Centres and customer service units. 27,000 staff members are employed in the branch network on a daily basis.
We listen carefully to each one of our clients
The substantial growth in activity in 2007 reflects the constant attention we pay to all our clients and their needs. As a result:
- the number of personal current accounts has exceeded the five million mark, while in long-term savings products, life insurance policies taken out with our network reached EUR 7.9 billion in 2007.
- business customers have shown a growing interest in the personalised service they receive in our network. On this market, which has major development potential, average outstanding sight deposits amounted to EUR 11.7 billion, up by 11.3%.
*Bank/customer relations survey by Cosmosbay-Vectis
We are constantly innovating
We are continuously improving the quality of our services and always strive to innovate. In 2006, we made a new direct banking service available to our customers: bank transfer by mobile phone. This is the latest addition to our multimedia offering, which enables our clients to use tools that are ideal for their everyday needs, their habits and their lifestyles.
Société Générale retail banking in France
- more than 2,200 branches
- 8 million individual customers
- 14,6 million connections per month to the Internet banking platform
- 31,000 staff members
- 2,100 persons recruited on permanent contracts in 2007
The six Divisions which underpin the network
Our network draws on the professionalism and talent of our six cross-functional divisions, which group together all the functions needed to ensure its development, and drive performance: Human Resources, Information Technology, Finance, Sales & Marketing, Means of Payment and Corporate Secretary.
Characterised by increasing sustained growth and an ever growing range of services, we are banking above all on the enthusiasm and talent of our employees to keep us developing.