Home > Evolving
print

Our HR Policy

Boursorama is made up of more than 780 men and women who bring the company to life every day. Because we attach a lot of importance to customer satisfaction, the sharing and development of knowledge and expertise by all employees is one of the main aspects of our HR policy.

Our ambition presently is to create a common culture based on 5 strong values:

  • Performance: quality of the customer relationship is at the heart of the Boursorama organization
  • Team spirit: people who are able to act together through common aims
  • Innovation: people who can be proactive by anticipating the expectations of our customers
  • A taste for challenge: people who are able to improve our service quality everyday by striving to succeed and to surpass their own expectations.
  • Commitment: the involvement and the professionalism of Boursorama’s employees guarantees its success.

Promoting the exchange and sharing of knowledge

Boursorama is a company with a personal approach where each employee provides added value in his/her business unit. Consequently we have drawn up a recruitment policy supporting the diverse range of roles and talents required in order to create a rich and dynamic environment.

We ensure that each one of our employees has a comprehensive view of the organization and various objectives of the group. To this end, an induction course was set up in order to educate new joiners on the various activities within Boursorama.

A policy of ambitious individual progression

In order to develop internal equity within its organization, Boursorama established a career development policy which promotes the acquisition of competences.

The functional and professional development of employees is actively managed via a personalized review of their progress. A career interview takes place each year in order to validate with the employee their professional and individual progression.

This interview results in a formalized document where the employee and the manager draw up an assessment of achieved and future targets, as well as a set of development targets to support the employee’s progression. An individual development program is then defined which involves real opportunities for career progression.

Stephan L.

"When I arrived in October 2002, I began as Customer Advisor, which enabled me to discover the core business of Boursorama and also to familiarize myself, with practical experience of fields as wide as the Stock Exchange, finance or taxation. I joined the Marketing department in 2006 where I currently work on the development of customer loyalty. My role, more specifically, is concerned with communication to the customers about the development of products and services."


"With a post-graduate diploma in Marketing, I began work in an advertising agency. After spending 2 years in the United-States where I worked in the field of communication and events, I have moved to Control of Management and it is on the basis of this experience that I applied to work at Boursorama.
After working for 5 years as Controller, I wished to develop further within Boursorama. I had the opportunity of taking up an internal vacancy as Advertising Chief in the Financial Division.
Working at Boursorama enables to me to enhance my experiences in the financial field as well as in communication and events."